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Frequently Asked Questions

Does the PureAir kill Covid-19?

Covid-19 is a member of the Enveloped RNA Coronavirus family. Whilst the PureAir has not been tested specifically on Covid-19, we have validated test results showing a 99% reduction in similar protein jacketed viruses. Specific Covid-19 testing is currently underway and we will update our results when available.

Why do I need a survey?

The survey is to ensure that the PureAir will work effectively in your home. There is no cost and we’ll only be looking at how suitable your home will be.

How can I place an order?

Just get in touch to arrange a survey. 

What if I don’t have a loft space?

While the PureAir is designed for loft spaces, you can also order freestanding units. Just let us know and we’ll find an efficient solution for your home.

How long does the PureAir take to install?

It’s a fit and then forget process. The install takes approximately 1 to 2 hours.

After installation, how long does it take to be effective?

It takes less than an hour to start cleansing an average sized home. If you’d like to see how it clears and purifies air, you can watch this video.

What if I need help after installation?

We’re here to help. Please drop us a line and we’ll see how we can help.

How much does it cost to run?

The PureAir is very cost effective to run. It costs, on average, £22 per year in electricity.

Do I have to turn it off at night?

For the promised results, you’ll need to leave the PureAir running 24/7. It runs quietly, efficiently and continuously.

Is the PureAir noisy?

The unit is incredibly quiet when running. All you will hear is a gentle hum when you are a couple of metres from it.

Do I need to open my windows to ventilate my property?

The PureAir works best when a property’s windows are closed and internal doors are left open. Fresh, purified air will be constantly circulated throughout your home, so there is no need for additional ventilation.

How will I know the unit is working?

When you see the gentle blue light coming from the PHI cell, you’ll know it’s working. Just like you can’t see most air contaminates, you also won’t be able to see the friendly oxidisers.

Do you have finance options?

Yes, we do. If you’d like to discuss some options, please get in touch.

Is there a warranty?

There is a 5-year warranty on the unit’s fan. And a 2-year warranty on the PHI cell.

Do you do custom colours?

The PureAir fans and venting ducts can be RAL colour matched and painted to suit your home. Please contact us for more details.

Are there any hidden costs?

No – we believe in keeping things simple.

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Looking for a commercial solution?

 

Contact our commercial team on 01202 554200
or visit our website here

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